Info

All ages welcome. 17 and under must be accompanied by a ticketing holding adult over the age of 21.

Children aged 5 and under are admitted FREE if accompanied by a ticket holding parent or guardian. Due to safety concerns, we cannot admit more than 2 children per supervising parent or guardian.

General Admission Wristband: Enjoy all three days of the festival, the beach and the entire lineup. General Admission tickets will be sold at each price level until that allotment is gone, at which time the price will move to the next price level.

GA Plus Wristband: Enjoy access to the new GA PLUS Grove with private air conditioned restrooms, premium food offerings and areas to relax + priority entrance into the festival.

VIP Wristband: Enjoy VIP Viewing areas, swimming pools, private air­-conditioned restrooms, complimentary snacks and beverages plus all the access of a GA ticket holder.

Super VIP Wristband: All the access of a VIP pass with added comfort and service, including meals prepared by acclaimed chefs, a spectacular elevated view of the Hangout stage, hot tubs, concierge services and on-site golf cart transportation.

Children 5 years ­old and younger will be admitted free of charge with a ticket ­holding parent or guardian.

Yes, we offer an EZ Pay plan. The payment plan option can be selected during the checkout process.

Sure, please contact Festival Ticketing Support.

Phone: 844-407-2291
Email: support@festivalticketing.com
Hours: 11am-5pm CT

Please contact Festival Ticketing Support.

Phone: (844-407-2291
Email: support@festivalticketing.com
Hours: 11am-5pm CT

Click here to view step-by-step instructions on updating your shipping address online. You can also contact Festival Ticketing Support

Phone: (844-407-2291
Email: support@festivalticketing.com
Hours: 11am-5pm CT

Once your order has been placed, you cannot go back into your account and edit it. If you have any questions or concerns regarding your order, please call Festival Ticketing Support

Phone: (844-407-2291
Email: support@festivalticketing.com
Hours: 11am-5pm CT

Wristbands will ship to ticket buyers in April 2022. Orders unable to be delivered will not be shipped twice under any circumstances and be available for pickup at will call. The original purchaser or person who activated the wristband, a photo ID, and the credit card used for purchase or activation are required for Will Call pickup or assistance at the box office. International orders will be shipped for an additional fee.

Yes! We highly encourage you to purchase a shuttle pass in advance even if you don’t know where you’re staying yet. With our ride any line, anytime shuttle pass, you won’t have to worry about choosing a specific shuttle line.

*Beach Club Line is for registered guests only.

Purchase Shuttle Pass

For all ticket related questions please contact Festival Ticketing Support at 844-407-2291 or support@festivalticketing.com.

If you have a question about the Festival itself, send us an email at info@hangoutmusicfest.com.

We will not be hosting a volunteer program for the 2022 festival, but thanks for your interest.

Children aged 5 and under are admitted FREE if accompanied by a ticket holding adult. Due to safety concerns, we cannot admit more than 2 children per supervising adult. Anyone under the age of 18 must be accompanied by an adult over the age of 21.

Hangout happens on a 7 mile long island along the Gulf of Mexico. The two towns on the island (Gulf Shores and Orange Beach) are home to thousands of hotels, condos and beach houses.

Condos and houses are often more affordable than hotels because they have multiple bedrooms and you can split the price with friends. Plus, condos and houses have fully equipped kitchens so you can stock the fridge and freezer with groceries, snacks or cold refreshments.

When looking for a condo, consider these questions:

• How many people will be sleeping in the unit?
• How many separate bedrooms do you need?
• How many bathrooms do you need?

Check our trip planning page for more info.

Here are some things you might want to pack:

• Liquid sunscreen, in non-­aerosol containers of 3oz or less
• Bug spray in non-­aerosol containers of 3oz or less
• CLEAR backpacks, bags, and purses (no larger than 12” x 6” x 12”)
• One-gallon clear, plastic zip-top bags
• Fanny Packs
• Small clutch bags approximately the size of a hand with or without a handle or strap (no larger than 4.5"x6.5")
• Blankets & beach towels
• Sunglasses and hats
• One (1) EMPTY non-glass water container up to 2 liters in size
• Empty CamelBak style bladder carriers must have no more than ONE pocket in addition to the compartment that holds the water bladder.
• If you need medicine, please note that prescription and OTC medications are subject to specific guidelines**
• Baby strollers (if you have small children)

ALLOWED/PROHIBITED ITEMS ARE SUBJECT TO CHANGE

We ask you keep the following items at home, for your safety and the safety of everyone here at Hangout!

The following items are prohibited:

• Tents, umbrellas, or temporary structures of any kind
• Weapons, knives, or firearms of any kind, including any item that can be used as a weapon
• Narcotics, including marijuana, drug paraphernalia and any other illegal substances
• No backpacks, purses, or bags allowed except bags made of clear plastic, clear vinyl, or clear PVC not exceeding 12” x 6” x 12”
• Alcoholic beverages of any kind
• Drones or any other remote flying device
• Vitamins
• Kites
• Glowsticks
• Focused ­light devices, including laser pointers
• Refillable vapor or electronic cigarettes
• Unsealed: cigarette packages, tampons, packs of gum and chapstick/lip gloss
• Marker pens and spray paint
• Air horns and/or megaphones
• Items intended for sale/promotion (including flyers, stickers and posters)
• Water guns, water balloons, and/or any other kind of water projectile
• Glass in any form, including glass bottles
• Outside food or beverages
• Skateboards, rollerblades, hoverboards, scooters, bicycles, wagons and/or motorized carts or scooters
• Fidget spinners
• Bicycles inside festival grounds (bike racks will be available near the entrance)
• Large chains or spiked jewelry
• Fireworks, sparklers, firecrackers, and/or incendiary or explosive devices of any kind
• Chinese Lanterns
• Umbrellas
• Chairs of any kind, including inflatable loungers
• Coolers of any kind, including hard­sided and soft­sided coolers
• Pets (service animals with current rabies vaccination excepted)
• Video equipment of any kind (including personal camcorders and GoPro cameras)
• Professional photo equipment (SLR/DSLR cameras, detachable/removable lens cameras)
• Audio recording equipment of any kind
• Portable audio equipment of any kind, including portable “boom box” stereo systems
• Professional radios or walkie­-talkies
• Flags and/or flagpoles
• Selfie sticks
• Hammocks
• Any item that can be used as a means to disturb the peace, endanger the safety of the crowd, and/or inflict damage to people and goods

ALLOWED/PROHIBITED ITEMS ARE SUBJECT TO CHANGE

The following conditions are for guests entering the venue:

• All guests must have an official Hangout wristband worn on their wrist
• All guests and their belongings are subject to search.
• Any prohibited item that is surrendered to security at search points will not be returned.
• Allowed and prohibited lists are subject to change.
• No unauthorized/unlicensed vendors allowed in or around the venue.
• Hangout Music Festival and private security personnel at the entrances reserve the right to make the final determination on allowed and non-­allowed items.

Heatstroke is not cool. Drink lots of water. Free water fountains and filling stations will be located throughout the festival. Each ticket holder is allowed to bring one (1) empty non-­glass water container.

Clear backpacks no larger than 12” x 6” x 12” are allowed in the venue. All bags will be thoroughly checked. There will be an express entrance line for fans that come without clear bags. We apologize for any delays or inconvenience but your safety is our primary concern.

Reasonably priced food (including vegetarian/vegan options) and drinks will be available on­site. More information about the food vendors and options will be released prior to the festival. No outside food or beverages are allowed.

Wristbands cannot be removed and must be worn all three days for entry into the festival.

Please don’t remove, stretch or tamper with your wristband in any way or you will be denied entry.

Wristbands are non-­transferable, non­-exchangeable and cannot be replaced.

We strongly advise against purchasing tickets from any third party reseller. Each year hundreds of our amazing fans get tricked into buying a wristband or print at home tickets from Craigslist, Facebook, or ticket broker sites like VividSeats or SeatGeek. Unfortunately, many of these are already used and/or are counterfeits.

There will be a number of ATMs located throughout the festival. Credit cards are also accepted at all points of sale on site. Cha-ching!

For any questions related to press/media at the festival contact press@hangoutmusicfest.com.

Due to safety concerns we have an enforced 500 ft NO ­BOATING ZONE off the Hangout site. However there are miles of beautiful open waters around the site for your boating pleasure.

We hope you don't lose anything at this year's festival, but if you do, stop by the Hangout Info Booth. Not coming back to The Hangout? You can email lostandfound@hangoutmusicfest.com to inquire about your lost item. Be sure to include the type, brand, color and any additional info you can provide to identify the item.

We make every effort to create a safe environment at Hangout. To ensure this, we have security and medical staff working throughout the festival. If you're experiencing any problems whatsoever, locate a festival staff member, security guard, or police officer.

If you need medical assistance, seek out the medical tent, or look for a police officer or festival staff member. Please refer to the festival map for the exact location of the medical tents.

For questions about your tickets and passes, please contact our festival ticketing department here.

For all other inquiries, click here.

Email us!