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If you are using a screen reader and are having problems using this website, please call (888) 842-5007 for assistance. Please note, this number is for accessibility issues and is not a ticketing hotline.
Contact Us

TICKET & ORDER SUPPORT

Access your Fan Account to view or manage your order. Still need help? Contact AXS Support.

Email Contact: support@axs.com

Phone Contact & Times: 844-407-2291
Monday - Friday 8AM - 10PM GMT
Saturday & Sunday 12PM - 10PM GMT

AXS Live Chat: support.axs.com

BEACH VACATION SUPPORT

For any questions about your Hangout Beach Vacation Package, please contact On Location Support at music@onlocationexp.com.

VENDING

Stay tuned for the Vendor Application Form coming in 2024!

CABANAS

Looking to take your festival experience to the next level? Email us at concierge@hangoutmusicfest.com.

GENERAL FESTIVAL INQUIRIES

For all other questions, please email us at info@hangoutmusicfest.com.

PARTNERSHIP INQUIRIES

For partnership inquiries, reach out here.

GENERAL FESTIVAL INQUIRIES

For general festival questions, email info@hangoutmusicfest.com.

ADA / ACCESSIBILITY INQUIRIES

Please visit our ADA page.