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If you are using a screen reader and are having problems using this website, please call (888) 226-0076 for assistance. Please note, this number is for accessibility issues and is not a ticketing hotline.
Contact Us

TICKET & ORDER SUPPORT

Access your Fan Account to view or manage your order. Still need help? Contact AXS Support.

Email Contact: support@axs.com

Phone Contact & Times: 844-407-2291
Monday - Friday 8AM - 10PM GMT
Saturday & Sunday 12PM - 10PM GMT

AXS Live Chat: support.axs.com

LODGING PACKAGE SUPPORT

For any questions about your Hangout Lodging Package, please contact On Location Support at music@onlocationexp.com.

Interested in a lodging package for 10 or more people? Click here to get started.

VENDING

Craft and Food Vendor applications for Hangout 2024 are now closed.

WORK WITH US

Be a part of the team that makes the magic happen! Apply to work with Hangout Fest here.

The College Connection program at Hangout Music Festival offers college students an exclusive look at working in the live music industry with AEG Presents. Students will gain a behind-the-scenes experience to the festival site and set-up. They will also engage in one-on-one discussions with AEG professionals about career paths and job opportunities.

If you are a College Student interested in this opportunity click here to apply.

MEDIA & PRESS

We are now accepting Media & Press Applications for Hangout 2024! Click here to submit.

Email press@hangoutmusicfest.com for all other media inquiries or questions.

CABANAS

Looking to take your festival experience to the next level? Email us at concierge@hangoutmusicfest.com.

GENERAL FESTIVAL INQUIRIES

For all other questions, please email us at info@hangoutmusicfest.com.

PARTNERSHIP INQUIRIES

For partnership inquiries, reach out here.

ADA / ACCESSIBILITY INQUIRIES

Please visit our ADA page.