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Shuttle and Fest tickets shipping separately?

UserPost

5:13 pm
May 1, 2012


katemw

Member

posts 31

1

My shuttle tickets came today but my Fest tickets weren't in there? Is this a mistake or are they coming later? Also, what happened to the good comfortable wristbands? Why are y'all changing the good things??

7:57 pm
May 1, 2012


Kangfirmed

Guest

2

Your ticket purchase invoice should give you instructions on how to check the status of your tickets (it will depend on who you purchased them through).  Probably Frontgate who you can contact @ 888-512-SHOW.

The wristbands are intended to serve several purposes, one of which is to eliminate the wait to exchange your ticket for a bracelet, a coplaint from last year.  This is a good thing for the customer and a trend you will see across the industry this summer.  These bracelets also prevent fraud which is why the warnings were so stern this year about scalpers.  So they also serve the customer by preventing fraud and keeping prices down via. loss prevention. 



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